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FAQ Series: Part 3 – Your Custom Button Order & Ordering Process

your custom button order & ordering process

Welcome to our FAQ Series Part 3: Your Custom Button Order & Ordering Process!

When it comes to the custom button order process, you may have a few questions. In our previous two installations of the FAQ Series, we discussed our products, turnaround times, production times, and shipping questions. You can read Part 1: Product Questions here and Part 2: Turnaround, Production, & Shipping Times here. This next part of our FAQ Series will be about button orders and the ordering process.

Can I Cancel My Order?

We’re sad that you want to, but you definitely can cancel your custom button order. If your order is cancelled before you approve the proof, you will receive a full refund. If your order is cancelled at any time after the proof approval, you will be billed for the work that was done up to the point of the cancellation. This includes all the setup, printing, cutting, and production fees.

Can I Place A Reorder?

Of course! You can place a reorder through our website or directly through us! Instead of the $29 setup fee you paid originally, we charge $5 to pull the art from our archives. The $5 covers the cost to pull your artwork from our archives and ensure that it is the proper graphic before going into production.

I’m Not Ready To Place An Order… Can I Get A Quote Instead?

Absolutely! All you need to do is either go onto our website and click on the Get A Free Quote Button and submit your free quote request, or you can give us a call or send us an email. We’d be happy to help you determine pricing for your custom button order. If you submit a quote request, it can take up to 24 business hours, so if you need your buttons in a hurry, it might be best to give us a call or reach our via email. To be able to give you an accurate price quote, we need to know what size buttons you want, the total quantity, when you need your buttons by, and the delivery zip code the buttons will be delivered to. We will gladly discuss our different options with you and put together a formal estimate after our conversation for you to have.

I’m Not Sure What Size Is Going To Be Right For Me, Can You Help?

Definitely! Our team of custom button experts can help you determine what size button will be right for you. In order to provide different size options, we will need to know what the buttons are being used for and what will be on the buttons.

If I Order Today, When Can I Get My Buttons?

This falls within Part 2 of our FAQ Series, however we do get this questions a lot when it comes to the ordering process. Our standard production time is 5 business days from the proof approval. We also typically ship we UPS ground, so shipping would depend on where your custom buttons are going. We are based out of Arizona, so anything going to the East Coast will typically take 5 business days with UPS Ground. If you need your buttons on a specific date, we can Fast Track the production, or expedite the shipping. Our Fast-Track production options include Same Day and 1-4 Day Production. For shipping, we can expedite the shipping as well. If you give us a specific in hands date, we will calculate out the best way to get the buttons to you on time.

I Placed An Order Through The Website, But I Need To Make Changes

No problem! Sometimes our customers need to add buttons to their order, change sizes, change delivery dates, or delivery addresses. We can accommodate that for you! If you are increasing your quantity, changing sizes, or the delivery date extra costs may be involved which we will discuss and approve with you before proceeding with production. To make changes to your order, the easiest way to do so is to give us a call or send us an email.

What Payment Methods Do You Accept?

We gladly accept Visa, MasterCard, American Express, Discover Card, personal or corporate checks, and ACH transfers. If you are sending a check, it needs to be received and cleared before we can begin production. A delay in payment will also result in a delay in the production. This may also result in a delay in the delivery of your order. We do also accept Purchase Orders (PO’s). You must call to discuss payment terms if you are using a PO. If you are providing a PO, you may be required to fill out a credit application.

How Do I Place An Order?

There are a few different ways that you can place an order with us. You can place a custom button order by website, by phone, by email, or by quote request. If you are ready to place an order, one of the fastest methods is through our website. Our website will allow you to choose your size, quantity, and delivery date before checking out. If you have questions or would like help, you can reach out to us and we can help walk you through the ordering process. If you received a quote from us, you can also use that estimate to submit payment and we will turn that estimate into an order. We also have a few videos posted that shows how to go through the ordering process, linked here.

I Didn’t Receive My Coupon Code for 15% Off My Buttons

Oh no! We are sorry to hear that you haven’t received your 15% off coupon! Sometimes our emails go into the spam or junk folders or there could have been a typo. If you contact one of our sales representatives, they can help you get a coupon code. In order to provide the coupon, we will need your email address. Providing your email address will allow us to set you up in our system.

Questions?

If we missed any questions on this part about your custom button order or the ordering process, you can always give us a call (623-445-9975), send us an email (sales@custombuttons.com), or on our chat feature on our website (custombuttons.com). We are here to help in every step of your button order process, from starting an order to shipping out your order.

The next part of our FAQ Series will feature topics on Button Artwork and Design. As always, we are in this business because Everyone Loves Buttons®!

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FAQ Series – Part 2: Turnaround, Production, & Shipping

turnaround time, production, and shipping

Welcome back for Part 2 of our FAQ series! This blog will be all about our turnaround time, production, and shipping. Our last post featured Product Questions, which you can read more about here.

When it comes to turnaround time, production times, and shipping times, things can be a little confusing. Hopefully this answers some of your questions! If you still have further questions, we’d love to help! You can give us a call at (623-445-9975), send us an email (sales@custombuttons.com), or reach us on our website chat!

Let’s begin!

“Am I better off to get Fast-Track Production or Rush Shipping?”

First you need to enter in your quantity and delivery zip code and click the ‘calculate a price button’ on the ordering page. Then a calendar will pop up with dates that you can choose from. When you choose an earlier delivery date, the website will calculate the most cost effective way to get the buttons to you! Our button experts on our sales team also use this method to determine the best price for your delivery date!

If you have difficulties using the website, we are more than happy to give you a quote or help you! You can reach us by phone, email, or by chat to help you place your order. You can also check out our video here, that walks through the steps of placing an order and also talks about Fast Track and Shipping options.

“What do you mean by Production Time and Shipping Time?”

Production time is the time that it will take us to produce your buttons. Our standard production time is 5 business days for orders less than 10,000 pieces. If we finish your order sooner than standard production time, we will ship it out so you can receive your buttons early! When you have a Fast Track order, the Fast Track determines the number of days it takes us to make your order. We offer Same-Day and 1-4 day Fast Track production times.

Shipping time is the time is takes for your buttons to reach you once they leave us after production. Ground shipping times vary depending on how close or how far you are away from us in Phoenix, AZ. We ship with UPS and Fedex. Typically and each carrier has different transit dates and days they deliver on. We will ship your buttons the most efficient way possible to ensure your order arrives to you on the date that you need them by.

“What do you mean by turnaround time?

When it comes to the verbiage, turnaround time is the total time it takes to produce and deliver your buttons to you.

“Can I rush my order?”

Yes definitely! We offer a Fast-Track Service, which guarantees that your buttons will be produced the Same Day, 1-4 Day Production times, and we also offer expedited shipping options. Sometimes it takes a combination of the two to ensure that your buttons will arrive by your selected date. Unlike other button companies, our fees associated with our Fast-Track service are minimal. Beware of companies charging you up to 125% to rush your button order!

“I need my buttons tomorrow! Can you help?”

Absolutely! Here at Everyone Loves Buttons ®, we specialize in rush orders, and we offer a same day production and next day air shipping option on orders that are up to 2,500 buttons. If you are placing an order on our website, our cut off time is 11AM Arizona Time, however we can accept orders after that if you give us a call. The only catch to placing an order that needs to be delivered tomorrow is, everything needs to be approved by 1PM Arizona Time. This allows us enough time to produce and get your order out the same day.

“Do you ship internationally?”

Of course! International shipping can take a bit longer than domestic shipping depending on the country that the buttons are going to. We insure/declare all shipments for their actual ‘per piece’ value. This ensures that your buttons are insured when shipping out of the country. We try to make sure that duties and taxes are built into the cost of your shipping so you don’t have to worry about that. Costs are based off of the recipient country, and can change and you may owe more to receive your package.

“My buttons didn’t arrive the date that I needed them, what do I do?”

Our deepest apologies that the buttons didn’t arrive on time. We ship out every order so that it will either arrive on time or sometimes arrive early. We put our faith in our shipping carriers to deliver our products on time. Sometimes weather or truck issues can cause delays.

In situations like this, we start by contacting our shipping rep, whether it was with UPS or Fedex. From there we initiate the refund process for the shipping to be refunded. We will issue a refund for the shipping if the buttons did not arrive on time. If you do not want the button order due to the delivery being late, please send them back to us and we will issue a complete refund. We do not issue refunds for incorrect addresses provided or businesses being closed at the time of delivery.

“I need my buttons on a Saturday, can you do that?”

Yes! We offer Saturday deliveries, however you have to place the order directly through us (by phone or email). Our website is not able to calculate out a Saturday delivery. The delivery costs for Saturday deliveries are also typically higher with shipping carriers rather than a standard delivery date.

“I need my buttons in the morning on my desired delivery date, what do I do?”

The only way we can guarantee a morning delivery is if we ship Next Day Air or 2nd Day Air AM delivery. When packages are shipped Ground, 3 Day Select, and 2nd Day Air, the delivery time is by the end of the business day, meaning 4:30PM for businesses and 8PM for residences. Next Day Air typically has a delivery time between 10:30 AM and 12PM. AM deliveries are between 8 AM and 12 PM.

If we missed any questions on this part about turnaround time, production, or shipping, you can always give us a call (623-445-9975), send us an email (sales@custombuttons.com), or on our chat on our website (custombuttons.com). We’re here to help in every step of your button order process from starting an order to shipping out your order.

The next part of our FAQ Series will discuss the ordering process, and other details pertaining to orders, so stay tuned for that next part! As always, we are in this business because Everyone Loves Buttons®!

Connect with us: Twitter, Facebook, Instagram

FAQ Series – Part 1: Product Questions

product questions

When it comes to ordering custom buttons, you might have a few product questions, and we are here to help! We do have an FAQ page, but your question might not be on that page, and that’s where our blog comes in! Frequently, we get calls, emails, and chats in regards to our products. We decided to create a FAQ blog series to answer some more of our frequently asked questions!

“I’m looking for a standard button size, what do you recommend?”

We carry over 21 different shapes and sizes when it comes to buttons, and that can be a little intimidating. Have no fear! Our button experts can help you through picking out the perfect size.

Our most common sizes are the 1”, 1.25”, 2.25”, and 3” buttons.Each size has different purposes, and we want to make sure that it will fit your needs! The 1” and 1.25” buttons are perfect for handing out. To show off a little flair, smaller buttons are often pinned to jackets, hat, backpacks, lanyards, and more.

The 2.25” round buttons are about the size of the top of a soda can. They often feature short catch phrases, pictures, and great for political candidates because they are a visible sized button without being obtrusive.

The 3” round buttons are highly visible, and are about the size of a baseball. We commonly see companies using this size as their silent salesman for new products or offers happening in stores.

If you are not sure what size would work best for your custom buttons, we can definitely recommend a size based on what you want your custom buttons to be for! We will ask questions about what you are using the buttons for and what you want to put on the buttons. Your answers will help us determine the best button size for your project.

product questions button sizes

*Not pictured is the 6″ round button.

“What kind of backing options do you offer?”

We actually have a page on our website dedicated to showing the different backing types to show what they look like. Currently we offer:

Standard Pin-Back Buttons

Clothing Magnet Buttons

Fridge Magnet Buttons

Bulldog Clip Buttons

Mirror Back Buttons

Bottle Opener Buttons

Zipper Pulls ®

product questions button backings

For information on each backing type, see our blog post here.

“Do you offer free samples?”

Yes we do! However, they are not custom samples with your design, just generic samples. Typically, people who are requesting samples are testing a few different things. They are testing our quality, determining what size would work best for them, and finally what type of backing they are interested in.

We make it easy too. Just let us know your name and ship to address, and we will send out the generic samples to you. We use bubble mailers with stamps to protect the samples. This, however, can take a few days to receive, so if you’re in a rush, this may not be the best option.

“What makes you stand out from other button companies?”

We have the highest quality and standards when it comes to our button products and customer service. We will work day and night (and weekends if needed), to make sure that we get out your order on time. Our highly trained staff ensures that your buttons are made with only the best parts and graphics during production, and our customer service team ensures you have the best possible experience with us. Our 4.9 Star Rating with Trustpilot isn’t for nothing after all! We strive to be able to help every step of the way.

Did you know that we are also a Nationally Certified Woman Owned Business (WBENC & WOSB) and a Certified Made in USA company? We take pride in the fact that we are woman owned and all of our products are Made in the USA. Our button parts are manufactured in Wisconsin and our button manufacturing facility and offices are located in Phoenix, AZ where we make all of our custom promotional button products!

“How can you sell such high quality buttons at affordable pricing?”

We buy all of our inventory in bulk, and have great relationships with all of our vendors. We offer the highest quality buttons in the industry. All of our promotional products are printed on a state of the art digital press. This allows us to print in the highest quality, clarity, color, and contrast. Our labor and our parts are all 100% Made in the USA! Our buttons are manufactured by skilled employees, and in a sweatshop free environment.

We are widely considered as the largest button company in the United Sates! You will get the best pricing (we have a best price guarantee), quality and service, when you choose to buy from us.

“What’s the different between flat back fridge magnets and clothing magnets?”

This is one of our most frequently asked product questions.

We offer two different kinds of magnets, those you wear (clothing magnets) and those you display (flat back fridge magnets). Clothing magnet buttons are made with a 2-piece magnet attached to the back of the button. This allows you to attach the button to your clothing without poking holes that are caused by our pinback buttons. The clothing magnet will either be a round 2-piece magnet or a bar 2-piece magnet depending on the size of the button.

Flat back fridge magnets stick to metal surfaces and are not able to be worn. They are called flat back magnets because we use a flat back metal part and put on a flat refrigerator magnet.

Clothing Magnets Examples

Fridge Magnet Example

You can always give us a call (623-445-9975), send us an email (sales@custombuttons.com), or on our chat on our website (custombuttons.com) if you still have questions about the button ordering process. We are here to help with your button order process.

The next part of our FAQ series will feature our Turnaround Times, Production, and Shipping Questions! We are in this business because Everyone Loves Buttons®!

Connect with us: Twitter, Facebook, Instagram

How to Use Our Custom Button Template

Our online custom button template is a great way to determine if your design will fit on the front of your customized button. Not only will you be able to choose how your design will print on your customized button, but you can also start to see how it will look on the completed button.

 

Where can I find the template for my button size/shape?

 

All of our button templates can be accessed from our website’s black menu bar, under “TEMPLATES”. Clicking this button will lead you to a page with a simple breakdown of our template, and options for each size and shape that we offer. Clicking the green rectangle with your desired button shape/size will lead you to a PDF file containing a button template. Download this file, and you can use it to plan the layout of your button.

 

Our custom button templates can be found from our home page, as illustrated above.

 

After clicking “TEMPLATES” in the menu bar, you will see this page. Find your desired button size and shape, and you can download a PDF of our template.

 

I want a custom button backing that is different than a pin-back, are there special templates for magnets / bulldog clips / Zipper Pulls®?

 

No, a button’s backing does not change the template needed for the button design. The printing process for your design is the same for all of our button products. Different steps are taken during production to attach the correct backing for your button order. (Interested in what types of button backings we offer? Check out this blog post!)

 

What programs can I use the custom button template in?

 

Once you have finished downloading the button template, any digital program with the ability to edit layered digital files can be used to edit the button template. We highly recommend using Adobe Illustrator if you have it available.

Our button templates are saved as layered PDF files to help with the layout process. The background is transparent, meaning your design can be placed under the template lines so you can see how it will look on your button.

 

What do all the colored template lines mean?

 

Each of our button templates features color-coded lines to indicate the different parts of the button.

The black lines are cut lines for our production team. Please do not cover these lines or alter their placement, otherwise we cannot make your custom buttons accurately!

 

The solid blue line is the edge of the bleed area. If you have a background color or pattern you would like to wrap around to the back of the button, make sure it reaches this blue line. Make sure that no part of your design goes past this line, though. This is the edge of our printing area, and we will crop off anything that is past this blue line since it will interfere with the outer black lines.

 

The red dashed line is approximately where the button edge begins. If you have a picture, logo, or text you are using for your custom buttons make sure to keep it inside this line. Anything that goes beyond this line will very likely print on the button edge, and not the button face.

 

“Bleed Area”? What is that?

 

This term refers to the extended space in a design that contains a pattern/color. The space typically surrounds a central design, like a photo, text, or logo, and ensures that the entire button surface is filled how you want it to look. If there is no bleed area in your design, we will either try to make enough bleed for your buttons using the artwork you provided, or notify you of a graphics issue in your proof sheet.

 

Are there any major layout rules I should know about for the custom button template?

 

The most important “rule” we have is that any text, pictures, or logos cannot go past the red dashed line. Doing so increases the chances of your design printing on the button edge, not the button face.

 

How should I save my custom button design when it is in the template?

 

If you are going to use our button template for your submitted file, it is very important that you save it as a layered file that we can edit. This is because we need to remove the red dashed line before making your buttons. When your artwork has a flattened template on top we cannot always edit out the red dashed line without changing your button design.

This means if you save your button design with our template on top of your image as a .jpg or .png file, we cannot guarantee we will be able to edit out the red dashed line and we will need a new artwork file

If you are using a program other than Adobe Illustrator or Photoshop, we recommend saving your design as a PDF file. For more information about how images are saved, and different file types, check out our previous blog post!

 

Now that my file is saved, where can I upload it for my custom buttons?

 

Click here for our previous blog post about how to place your customized button order on our website.

After you have chosen what type and size of button you want to order, click on the “Choose File” button. A window will pop up showing the files on your computer, and you can select the artwork file you wish to have on your buttons. It is important to note that only files up to 8 megabytes can be uploaded with an online order. If your design is larger than this, please contact us directly for further instructions.

 

 

Ready to place your custom button order? Visit custombuttons.com, or contact us at 623-445-9975 or sales@custombuttons.com.

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How to Order Custom Pin-Back Buttons

 

If you are starting from our homepage CustomButtons.com, the fastest way to start an order is to click on the Green Want Custom Buttons Order Now Button. This will take you directly to the pin-back button size options. (If you are looking for a different backing type, you can go to the order now tab and click on the other backing options.)

 

 

Selecting Your Button Size

 

For custom pin-back buttons, we currently carry 17 different shapes and sizes, anywhere from 7/8” round buttons to 1.75” x 2.75” ovals. When you decide on what size buttons you are looking for click on the button size.

 

 

Order Information Page

 

On the ordering page, you can enter in your quantity, art, notes, and your delivery zip code.

 

 

Quantity

Starting with the quantity, the box automatically populates at 100 buttons, however our minimum is 5 buttons (per art version). The order has to be 5 buttons or more (even numbers like 2,367 or 182). You can change the quantity by clicking in the quantity box and entering in your new quantity.

Artwork

Next step is the artwork file. (If you don’t have an art file or a picture, you can describe out what you want in the additional information section.) Click on the Choose File button and select the image that you want to upload. Please note that you will not see an image of what you uploaded, we send a digital proof after the order is complete.

In the additional information section, you can add notes for your order, specify what you want on your buttons, or tell us what text, font or even colors you want. We print on a four-color printer, so it doesn’t matter how many colors you want or hav e on your design. If you uploaded an image and want text or added or changes made, you can specify that in this section. Everything we do is completely custom to our clients, hence why you will not see a proof on this page. Our in-house graphics department works on every order that comes through to ensure that your buttons will look exactly the way that you want them to.

Bagging

In the Special Bagging section, you can click the box if you want your buttons to be bagged other than our standard bulk packaging. When you choose this option, you will need to tell us how you would like your buttons bagged in the additional information section. If we do not see a note in that section we will reach out when we receive your order.

Delivery Information

The Delivery Zip Code is where you will enter in your zip code that you want the buttons to be delivered by. Then click Calculate Price & Delivery Date. A calendar will pop up with the standard production time and delivery date marked in black. If you need your buttons sooner than our standard production time (5 business days from the proof approval) and delivery (typically ground shipping from Arizona to your location, anywhere from 1 – 5 business days), then you can click on a different delivery date. Our website will calculate out the Fast Track or Expedited Shipping costs for you to receive the buttons on that date.

 

 

Once you choose your delivery date, you can add your order to the cart by clicking the Add to Cart button.

Multiple Versions

If you have multiple art designs, you will have to repeat the ordering page steps until all of your designs are in the cart. In the case that each design is the same size and over 50 in quantity, we can give total quantity pricing if you reach out directly to us. The website is not currently able to do total quantity pricing. You can add another product to your cart by either clicking on the Product Name (if you want the same size) while in the cart, or going to the Order Now tab and clicking on Custom Buttons.

 

Navigating Your Order’s Cart

 

In the cart, you have the option to enter in a Discount Code (received by signing up for our newsletter at the bottom of our website) or changing the set up option. If you have questions on the different set up options please see our blog on what each option entails. (If you are ordering fewer than 50 buttons, the setup fee is waived, so you will not see that cost in the cart.) We send digital proofs with every confirmed order whether you choose the full service, camera ready, or the reorder set up option.

 

 

When you are ready, click the Proceed to Checkout Button. On the check out page is where you will enter in your information. In the Name and Address section, you will enter in your billing address for the card that you will input. If your billing address is going to be different from your shipping address, uncheck the box that says Ship to this Address. Another section will appear for you to enter in your shipping address.

 

 

The address in the Name and Address section must match the address of the card input. If the billing address and card address do not match, your order will not process.

Finalizing Order

After all of your information is filled out, then you can click place order now. The page may take a minute to process, so please do not click back or refresh. When the order finishes processing you will get a page that provides you with your order number, and lets you know our next steps in your order process. You will also get an emailed copy of your sales receipt. (You may have to check in your spam or junk folder if you do not see the sales receipt in your emails inbox.) Feel free to contact us to confirm the receipt of your order.

Questions?

If you have any questions during the ordering process, or need help, feel free to reach out to us by phone (623-445-9975) or by email (sales@custombuttons.com). We are in the office Monday – Friday 8 AM – 5 PM (Arizona Time). Our capable staff can assist you with placing an order, graphic design, button quotes, and any questions that you may have. We are in this business because Everyone Loves Buttons!

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Custom Buttons Design: Color, Image Resolution, and Text

With our custom buttons, you can not only choose your own size and type of backing your buttons will have, you can also submit your own artwork and photos for a button as unique as you are!

Today we are focusing on the most common questions we receive about button colors, image resolution, and text.

 

Color

 

Colors help your custom button design stand out from the crowd, and we let you use as many as your heart desires! However, there are some factors to keep in mind when choosing your button colors to help make sure they turn out amazing:

 

What types of colors can be printed in my button design?

There are two main ways of making color, with light (RGB) and with ink (CMYK). RGB stands for Red-Green-Blue, while CMYK represents the Cyan-Magenta-Yellow-Key (“Key”= black) inks for printing. It is important to know what system your button design is using to create color, as it will effect how your final button design will print!

The first is RGB, and it is used for displaying color on digital screens like computers, smartphones, and television screens. Small LED bulbs behind the screen combine different amounts of red, green, and blue light to produce bright light we see as color. When these three colors of light are combined, they produce white light. This is why so many RGB colors can appear bright and vivid!

When creating a custom button design on your computer, this way of mixing colors is why your design can appear vivid and colorful on a screen.

 

The diagram above shows how RGB colors combine to form other colors. Because this way of mixing colors involves light, when all three colors are mixed together the result is white.

 

The second, CMYK, is used for printing and physical objects. Colors are made by combining different amounts of cyan, magenta, yellow, and black inks. The “K” in CMYK refers to black pigment, or the “key”, for the printing process. Since physical pigments are used to create colors there are limits to how vivid any color can be. Using more of any pigment always results in a darker color.

Because we print out your designs to use them for buttons, we use CMYK colors for every custom button design.

 

This diagram shows how CMYK colors are combined to create different colors with ink. Unlike RGB colors, mixing all of them creates black.

 

Can I use Pantone ® colors in my button design?

If you are choosing a Pantone ® color for your button design, choose colors from the Solid +Coated swatch book under the “CMYK” column. Because we print with CMYK inks and not Pantone ® inks we cannot guarantee your buttons will print with the exact color you choose. We will try to make sure your buttons print as closely as possible to the chosen color, but if a match cannot be made our graphics department will work with you to find a solution.

 

 

If I am using RGB colors in my design, can I switch to CMYK?

Technically yes, but any colors that are super bright and vibrant (like neon greens, bright oranges, and intense reds) will end up looking different on your buttons than it looks on your screen. This is because even when the color space is changed, your monitor is showing your button design in RGB colors. We recommend making sure your colors are in CMYK so what you are viewing is a closer representation of how your button design will print.

If our graphic designers notice a color they think will print significantly different on your buttons than what you might be expecting, they will notify you via email or on your button proof sheet before sending your design to production.

 

Image Resolution

 

This is a bit of a complicated topic, but it is not as scary as it seems! Image resolution is measured in two units: Pixels Per Inch (PPI) and Dots Per Inch (DPI). Digital screens have pixels and work with PPI. Because your screen display has a fixed ratio of pixels a lower resolution image might look exactly the same as a high resolution image.

However, printers use DPI and the differences in resolution will be noticeable. This is because the resolution in this case refers to the number of physical ink dots per square inch. The higher the DPI resolution, the greater the number of ink dots and the clearer your image will appear.

To achieve a clear button image, we recommend having a minimum of 300 DPI for your button designs. However, if your image is pixelated when you send it in, changing the DPI to 300 will NOT fix the pixilation issue.

 

 

Another thing to note is if you have a tiny image that is high resolution, making it larger will result in lower resolution images. This is because the amount of pixels in an image will always stay the same, the pixels will only become larger as the overall image becomes larger. Because of this we recommend that any images you use for your custom buttons are larger than the button size you plan on ordering.

 

Is saving an image with “Web Safe” settings okay for printing?

If you are unsure about what “Web Safe” files are, feel free to skip this section!

For making your buttons, it is generally not a good idea to save your image with web safe settings before sending it to us. Web safe settings are intended for screen viewing, and like we mentioned earlier a computer or phone screen can make it seem like low-resolution images are the same as high-resolution ones. This setting will reduce the overall resolution, making it more difficult to print a high quality image for your buttons.

 

Can I use a screenshot for my custom buttons?

Using a screenshot on your button will almost always result in a pixelated image, especially on our larger button sizes. With the way computers save screenshot files, we cannot edit them to make them clearer. We highly recommend sending us the original artwork file instead, which should be higher in resolution than a screenshot would be and will print much clearer on your buttons.

 

My design has a lot of extra space around what I want on my button, should I crop it?

When sending in your button images, always leave extra room around the edges for us to work with. When your images have extra room around the edges, or a “bleed area”, we are able to make sure your design fills the entire button, including the back! If you crop your image before submitting it and you do not have bleed area, harsh edges might appear on the button face.

If you are using our button template to determine design placement, make sure the bleed area of your button design reaches the solid blue line.

 

Adding Text to Your Buttons

 

From band names and campaign slogans, to wishing someone a happy holiday, having text on your button is a great way to get your message across clearly and quickly.

 

Can I send my button design with text already in it?

Yes, however, keep in mind that depending on the type of file your artwork is saved as we might not be able to make any changes to the image you send us.

It is important to note that if you send a file with a font that is not very common, we might not be able to view your entire button design due to a missing font file. If this happens, we will need you to send the font file that was used, outline your fonts, or send your button design as a different file type.

 

What fonts should I use for my buttons?

The main purpose of text on a button is to share a message with the people around you, so having legible text is very important! While you are free to use any font you have access to for your design, we recommend using fonts that are clear and easy to read for your custom buttons. This is especially true for smaller button sizes, as the smaller button face means your text will also need to be smaller to fit on the visible part of the button. When you are creating your button design, be sure to view the design at an accurate size to have a good idea of the size of the text on your printed button.

 

What if I have a picture to for my button, but I don’t know how to add text?

Our graphics team will help you find the perfect font and layout for your custom buttons. We recommend looking at different fonts online for inspiration, and letting them know about which fonts you are interested in. If we cannot access the font you would like, we will do our best to find a close match to your desired style.

 

Here at Everyone Loves Buttons we want to make sure your buttons look their best!

Ready to order buttons, or looking for a quote? Visit our website at www.custombuttons.com today!

Still have questions about designing your buttons? Give us a call at 623-445-9975, or email us at graphics@custombuttons.com.

Our Legendary Fast Track Production Service

Worried there is not enough time to order your buttons? Don’t worry! Here at Everyone Loves Buttons® we offer Fast-Track Production to suit your last-minute button needs.

 

Our standard production time is about 5 business days, but for service charge we also offer 4-day, 3-day, 2-day, 1-day production times as well as same-day production on rush orders. In fact, we are the only custom button company to offer same-day production to our customers.

 

Please note that all same-day production orders MUST be placed before 11:00 AM PST. You can also call our sales representatives for special circumstances.

 

How Do I Order Fast-Track Production?

 

Click on the button size you would like to order, then:

 

 

  1. Choose your quantity and upload your artwork. Include any additional notes in the text box provided. (Click here to see our previous post about print-ready images.)

 

  1. Enter your zip code and click on “Calculate Price & Delivery Date”. This will calculate your specific shipping costs automatically for the next step!

 

 

  1. On the calendar below, click on the date you want your buttons delivered by. You will be able to pick any weekday after the current date if we are still during our same day service hours (before 11AM PST). If it is after 11AM PST, then you can choose a weekday two business days from the current date. If your delivery date is before our 5 day standard production time and standard shipping time, our website will calculate the best way to get your buttons delivered to you by the date you need it. (Fast Track Fees and/or expedited shipping fees will apply.)

 

  1. Be aware that this will be the total amount before taxes (if applicable) and the art work set up costs. Your full order cost will be shown once your order is in your cart.

 

Next, add your order to your cart, and proceed to checkout. Our website will help you finish placing your order from there!

 

If you are in need of same-day production call us at (623) 445-9975, and one of our sales representatives will help you complete your order.

 

Why keep waiting? Order your own custom buttons today at custombuttons.com.

Which Round Button to Pick?

We offer multiple button sizes for our round shape buttons, and today we will provide you with helpful tips for picking the perfect size for your needs. (Please be aware that these images do not show each button at their true size!)

 

Button Sizes

7/8″ & 1″

A little smaller than a US quarter, these sizes are perfect for showing off simple designs. Because of their small size, these are perfect for pinning to a lanyard, adding a little bit of personality to a hat, or giveaways at events.

Keep in mind, text will always print small on these sizes, and might be difficult to read!

 

1.25″, 1.5″, & 1.75″

These sizes are great for sharing! They are perfect for showing off logos and small amounts of text. Their size makes them very versatile, they are small enough to pin almost anywhere!

 

2.25″ & 2.5″

Some of our most popular sizes, these buttons are the fantastic for displaying your logos and slogans. In fact, the 2.25” is the typical “campaign button” size. They can hold more detail than some of our smaller sizes, and are great for displaying your messages clearly for others to see!

 

3″, 3.5″, & 4″+

Want to really grab people’s attention? Choose one of our largest sizes to ensure your message is read clearly by everyone. These sizes are fantastic for displaying photos and logos, and can show the most amount of detail. Your designs will really shine thanks to the generous space on these buttons!

 

Ready to find your perfect round button? Order your own personalized buttons today from Everyone Loves Buttons® at custombuttons.com!

How to have “Print Ready” Images

Today we are going to explain what we mean by “print ready” artwork, and how you can prep your images so they look their best for your button order.

 

What types of files do we accept?

Our graphics department accepts many types of image files, but like everyone they have their favorites!

 

Best:

Files in these formats are the best to send, as they are the easiest to work with:

.psd (Photoshop)

.ai (Illustrator)

.indd (InDesign)

.pdf

.eps

Good:

Images must be 300 dpi to print clearly!:

.jpg

.png

.tiff

 

For more information on how pixel density can affect print quality, check out this post by the University of Michigan’s Library: http://guides.lib.umich.edu/c.php?g=282942&p=1885350

 

What color mode should your image be in?

Digital images can exist in two different color modes, depending on how you want to show them off! The first is RGB, and is what television sets, computer monitors, and phone screens use to show you images.

 

We here at Everyone Loves Buttons® use a 4-color process for printing your orders that requires the CMYK color mode to ensure the colors you submit are the colors that print!

 

If you create images in document programs like Microsoft Word or PowerPoint, it is likely the color mode is not correct for printing. Always double check the color space and convert!

 

What do we mean by “Print Ready”?

This means that:

  1. The color mode is set to CMYK
  2. The file type can support layers
  3. The design is placed into our button template
  4. The design and our template are placed on separate layers
  5. The image has a resolution of at least 300 dpi
  6. All your images are embedded into the file you send us

 

It is very important that your image and our template are on separate layers. Please do not flatten the layer with our template onto your image.

 

If you are using a specialty font in your image, please outline the text so that we can access your design without error messages.

 

What if I can’t meet all the requirements for “Print Ready”?

Don’t worry! Our $29 Art Fee gives you access to our super talented design team that can help you every step of the way. Our team can create almost any design you can think of. From simple designs, to photo manipulations and beyond, they can accomplish any challenge given to them. Our Art Fee also gives you unlimited revisions, ensuring you are 100% satisfied with your design, every time!

 

So what are you waiting for? Order your own custom buttons today!


Sources:

“What is Resolution?”. Research Guides at University of Michigan Library. 6 June 2018. https://guides.lib.umich.edu/c.php?g=282942&p=1885350 

FAQ Series – Part 3: Orders

FAQ SeriesPart 3_

So you have a few questions when it comes to the ordering process or your order specifically, hopefully these FAQs will answer any questions you may have. If they don’t you can feel free to give us a call at (623)-445-9975 or email us at customerservice@elbusa.com / sales@elbusa.com.

Can I cancel my order?

We’re sad that you want to, but you can definitely cancel your order. If your order is cancelled before the completion of the proof approval, you will receive a full refund. If you cancel at any time at any stage after we receive your proof approval, you will be billed for the work that was done up to the point of the cancellation including all the setup, printing, cutting, and production fees.

Can I place a reorder?

Of course you can place a reorder and exact reorders are easy! Instead of the $30 setup fee you paid with the original order’s artwork, we charge a $5 fee, which covers the storage and archival costs that are associated with pulling your artwork from our archives and also includes a digital proof to verify you are getting exactly what you ant. All you need to do is give us a call to place your reorder; it’s as simple as that!

I’m not ready to place an order… Can I get a quote instead?

Absolutely! All you need to do is go to our request page to receive a quote from us. This formal quote is good for 30 days. You can also give us a call at (623)-445-9975 and speak to one of our customer service representatives. We will gladly discuss options with your and send you a quote after our conversation for you to have.

What payment methods do you accept?

We gladly accept Visa, MasterCard, American Express, and Discover, as well as personal and corporate checks. Please note, however, that the checks must be received and cleared before the production can begin. Delays in receiving payment will also result in a delay in the production and delivery of your order. We also do except purchase orders, however you must call us to discuss payment terms. (A credit application may be required.)