When it comes to ordering custom buttons, you might have a few product questions, and we are here to help! We do have an FAQ page, but your question might not be on that page, and that’s where our blog comes in! Frequently, we get calls, emails, and chats in regards to our products. We decided to create a FAQ blog series to answer some more of our frequently asked questions!
“I’m looking for a standard button size, what do you recommend?”
We carry over 21 different shapes and sizes when it comes to buttons, and that can be a little intimidating. Have no fear! Our button experts can help you through picking out the perfect size.
Our most common sizes are the 1”, 1.25”, 2.25”, and 3” buttons.Each size has different purposes, and we want to make sure that it will fit your needs! The 1” and 1.25” buttons are perfect for handing out. To show off a little flair, smaller buttons are often pinned to jackets, hat, backpacks, lanyards, and more.
The 2.25” round buttons are about the size of the top of a soda can. They often feature short catch phrases, pictures, and great for political candidates because they are a visible sized button without being obtrusive.
The 3” round buttons are highly visible, and are about the size of a baseball. We commonly see companies using this size as their silent salesman for new products or offers happening in stores.
If you are not sure what size would work best for your custom buttons, we can definitely recommend a size based on what you want your custom buttons to be for! We will ask questions about what you are using the buttons for and what you want to put on the buttons. Your answers will help us determine the best button size for your project.
*Not pictured is the 6″ round button.
“What kind of backing options do you offer?”
We actually have a page on our website dedicated to showing the different backing types to show what they look like. Currently we offer:
For information on each backing type, see our blog post here.
“Do you offer free samples?”
Yes we do! However, they are not custom samples with your design, just generic samples. Typically, people who are requesting samples are testing a few different things. They are testing our quality, determining what size would work best for them, and finally what type of backing they are interested in.
We make it easy too. Just let us know your name and ship to address, and we will send out the generic samples to you. We use bubble mailers with stamps to protect the samples. This, however, can take a few days to receive, so if you’re in a rush, this may not be the best option.
“What makes you stand out from other button companies?”
We have the highest quality and standards when it comes to our button products and customer service. We will work day and night (and weekends if needed), to make sure that we get out your order on time. Our highly trained staff ensures that your buttons are made with only the best parts and graphics during production, and our customer service team ensures you have the best possible experience with us. Our 4.9 Star Rating with Trustpilot isn’t for nothing after all! We strive to be able to help every step of the way.
Did you know that we are also a Nationally Certified Woman Owned Business (WBENC & WOSB) and a Certified Made in USA company? We take pride in the fact that we are woman owned and all of our products are Made in the USA. Our button parts are manufactured in Wisconsin and our button manufacturing facility and offices are located in Phoenix, AZ where we make all of our custom promotional button products!
“How can you sell such high quality buttons at affordable pricing?”
We buy all of our inventory in bulk, and have great relationships with all of our vendors. We offer the highest quality buttons in the industry. All of our promotional products are printed on a state of the art digital press. This allows us to print in the highest quality, clarity, color, and contrast. Our labor and our parts are all 100% Made in the USA! Our buttons are manufactured by skilled employees, and in a sweatshop free environment.
We are widely considered as the largest button company in the United Sates! You will get the best pricing (we have a best price guarantee), quality and service, when you choose to buy from us.
“What’s the different between flat back fridge magnets and clothing magnets?”
This is one of our most frequently asked product questions.
We offer two different kinds of magnets, those you wear (clothing magnets) and those you display (flat back fridge magnets). Clothing magnet buttons are made with a 2-piece magnet attached to the back of the button. This allows you to attach the button to your clothing without poking holes that are caused by our pinback buttons. The clothing magnet will either be a round 2-piece magnet or a bar 2-piece magnet depending on the size of the button.
Flat back fridge magnets stick to metal surfaces and are not able to be worn. They are called flat back magnets because we use a flat back metal part and put on a flat refrigerator magnet.
Clothing Magnets Examples
Fridge Magnet Example
You can always give us a call (623-445-9975), send us an email (firstname.lastname@example.org), or on our chat on our website (custombuttons.com) if you still have questions about the button ordering process. We are here to help with your button order process.
The next part of our FAQ series will feature our Turnaround Times, Production, and Shipping Questions! We are in this business because Everyone Loves Buttons®!