Skip to main content

FAQ Series – Part 2: Turnaround Time, Production, & Shipping

FAQ2

Alright so you found our website and want to order buttons but have a few questions about when you would get your buttons, the production time, shipping, or rush orders. Hopefully this post will answer some of the questions regarding turnaround time, production, and shipping found on our FAQ page. If you still have questions, feel free to give us a call at (623)-445-9975 or send us an email at customerservice@elbusa.com / sales@elbusa.com.

Am I better off to get Fast-Track Production or Rush Shipping?

In most cases, we typically suggest choosing the Fast-Track Production because it will save you the most money with a slower shipping method to meet your deadline. In some cases you still may require expedited shipping to get your order on time, but the Fast-Track fees are typically the less expensive way to get your buttons faster.

What do you meed by Production Time? Shipping Time?

Production time is the time it will take us to produce your buttons. For example if you choose our Fast-Track 3 day service, your buttons are guaranteed to ship within 3 days after your proof approval. Our standard production time is 5 days, and most times we are able to get your order out faster than the 5 days.

Shipping time is the time it takes for your buttons to reach you once  they leave us after production. Ground shipping times vary depending on how close or how far you are away from us in Phoenix, AZ.

Can I rush my order?

Yes definitely! We offer a Fast-Track Service, which guarantees that your buttons will be produced the Same Day, 1, 2, 3, or 4 Days. Unlike other buttons companies, our fees associated with our Fast-Track service are minimal. Beware of companies charging you up to 125% to rush your button order.

I need buttons tomorrow! Can you help?

Absolutely! here at Everyone Loves Buttons, we specialize in rush orders, and we offer a same day production and shipping options on orders that are up to 2,500 buttons. The only catch is the estimate and art proof need to be approved by 1 PM Arizona time in order to ship out the same day. For same day production and shipping, please give us a call to discuss your order.

Do you ship internationally?

Of course! We also insure/declare all shipments for their actual ‘per piece’ value If you are sending any shipments internationally, your recipient will be required to pay any duties/taxes by their nation’s customs in order to obtain their buttons. This is not a charge that is determined by us, but by the recipient country’s government.

Also for any further questions you can reach us on our social media platforms: Facebook, Twitter, and now you can also find us on Instagram.

Frequently Asked Questions Series – Part 1: Our Products

FAQ Part 1

 

When it comes to buttons, you may have a few questions. These questions and answers can also be found on our FAQ page on the Everyone Loves Buttons Website. This FAQ series will hopefully answer any questions you have, and if not feel free to give us a call at (623)-445-9975 or send us an email to customerservice@elbusa.com / sales@elbusa.com. Part 1 is a few questions you may have about our products.

What do the backs of the buttons look like?

We have created a page that shows off the different sizes of custom buttons, with their optional backs. Our standard backs are pin backs that have a clip that opens like a safety pin that allows you to pin the button onto the surface you wish to pin it on. For an additional fee, we also offer clothing magnets (round and bars depending on the size of the buttons), refrigerator flat back magnets, mirror backs (2.25” round only), and bulldog clips.  If you click here you will find pictures of button back options.

Do you offer samples?

Yes! We offer free samples (however they are not custom) of any size buttons you would like. Feel free to give us a call (623-445-9975) to discuss your project and what samples you are looking for. We will take down your shipping address and send out the samples to you.

How can you sell such high quality buttons at affordable pricing?

We buy all of our inventory in bulk and have great relationships with all of our vendors. We offer the highest quality buttons in the industry. We print all of our promotional products on state of the art digital presses that offer the highest quality, clarity, color, and contrast. All of our parts are 100% USA made, as is our labor! Our buttons are manufactured in a sweatshop free environment. We are widely considered as the largest promotional button company in the United States, and one of the top in the world. When you choose Everyone Loves Buttons Inc., you not only get the best pricing, but also the best quality and service money can buy.

What is the difference between a clothing magnet and a fridge magnet?

Easy. Clothing magnets are made with 2-piece magnets used for attaching the buttons to your clothes without poking holes caused by standard pin-back buttons. Depending on the size, the clothing magnets will come as a bar magnet or an extra strength round magnet. The fridge magnets are flat back magnets with a magnetic back that is made for sticking to metallic surfaces such as a fridge.