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Submitting a Custom Button Quote

The process of creating buttons is a very creative affair, with almost limitless possibilities. Our orders often begin with a custom button quote, which are essential for helping our customers know what we offer them for their custom button orders.

Our website, CustomButtons.com, makes it especially easy to order your custom pin-back buttons online. We take pride in our website and how fast and easy this process is for our customers!

There are two options for ordering custom buttons online:

  • Directly order from our website if you have your artwork ready and know exactly what buttons you want to order. The direct order option can provide the price per button, along with shipping costs and your total order cost. This is a good option for orders under 15,000 pieces. If you have a quantity over 15,000 please give us a call for pricing.
  • Submit a FREE quote online and our customer service representatives will provide you personal step-by-step service. They will be able to help you with every part of the button ordering process, especially if your order includes multiple designs and backings.

Quotes are the perfect choice if you are looking for pricing for our various products but are not ready to place your order immediately. We currently offer 21 different sizes of buttons and 14 different types of backings. That’s 294 options to choose from! It may seem overwhelming to have that many available options, and our legendary button specialists will provide you with a free and detailed button consultation to ensure we meet all your custom button needs. There is no button order that is too big, too small, or too extensive for our button team!

How do I submit a custom button quote?

There are three main steps to submitting your free online quote:

Step 1

This section is about your custom button specifications. Choose the button size, quantity, and backing type you would like pricing for, and upload an art file if available.

Uploading an artwork file can help us determine the best button fit for your needs, and answer any artwork questions you might have. We have talented in-house graphic designers that can make your vision a reality if you do not have a design ready for your buttons.

You may add as many products as you would like with the “+ Add Another Product” button. There is no limit on how many products you can receive a quote for, giving you the freedom to get pricing for all your buttons in one quote!

Step 2

The calendar on the far left allows you to select the date you need your buttons delivered by. We aim to always have your buttons delivered on time for your organization or event. We can provide same-day (quantity of up to 2500) and 1-3 day fast track service along with a guaranteed delivery date.

The next option asks how you heard about us. This information helps us find out how we can reach more people who love and need custom buttons!

If you are requesting a quote with an ASI/SAGE number, or if you plan on ordering buttons for resale, the next section is where you would indicate that. It is important to note you are going to use this order for resale so we can meet your specific needs, especially if additions like barcodes are needed on your custom buttons.

The final box in this section is for additional questions, comments or special instructions that you may have. This is so you can bring attention to any custom options that you may need for your buttons, and any special requests you need pricing for.

Step 3

This is the last step of the online quote process. Your shipping information is very important for us to be able to calculate how quickly we will be able to have your order delivered, and any additional costs for expedited delivery dates. Be sure to also provide a phone number and email address so we can contact you about your button order pricing!

We ask for detailed information in the online quote form because we want to be able to provide you the best service possible. The more information we have about your potential custom button order, the more accurate your quoted price will be.

We have made the quote process seamless and easy for everyone. This is because we want the process to be easy and simple for everyone involved. And best of all, receiving a quote is FREE. We never charge for order quotes because we want to help make sure you order the custom buttons perfect for your needs.

What if I want to place an order with a custom button quote?

After you confirm you would like to proceed with a quoted price, and you provide us your billing information, we will send you a digital proof for you to review. Our quoted price includes all design and production fees, meaning you can revise your design as much as needed before we make your buttons. Once a final design is approved, we send your buttons to production.

Our production time does not begin until after the final proof approval. It typically takes five business days after proof approval for our standard production times. For orders with over 10,000 buttons, please give us a call for production schedule and pricing.

You are not limited to just an online quote if you want to speak to someone over the phone. Just give us a call during regular business hours 623-445-9975 and one of our representatives will help you with your order.

Why are these custom button quotes hassle-free?

We provide hassle-free quotes because we do not want you to stress about getting custom buttons made, especially if you are on a tight deadline. We want to provide a streamlined service to you so you can focus on your projects and not have to worry about your buttons!

What is the benefit of requesting a quote?

Since we have so many different button sizes and backing types available, we want to be able to provide accurate pricing for your potential button order. We do not want to provide general price ranges, and we pride ourselves in giving complete and exact pricing with every quote. Our quotes are a great tool to assess which product and services you would like to use for your button order.

We want to “Make you Look Good” and will give you the best options possible for all your custom button needs. So why not put in a quote? Not only is it FREE, but it also comes with the best service available.

Questions?

If you have any questions about your custom button order or the ordering process, you can always give us a call at 623-445-9975, or send us an email at sales@custombuttons.com. You can also reach us through the chat feature on our website during business hours (8am-5pm Arizona Time). We are here to help in every step of your button ordering process, from beginning your order to shipping your buttons for delivery.

As always, we are in this business because Everyone Loves Buttons®!

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FAQ Series: Part 3 – Your Custom Button Order & Ordering Process

your custom button order & ordering process

Welcome to our FAQ Series Part 3: Your Custom Button Order & Ordering Process!

When it comes to the custom button order process, you may have a few questions. In our previous two installations of the FAQ Series, we discussed our products, turnaround times, production times, and shipping questions. You can read Part 1: Product Questions here and Part 2: Turnaround, Production, & Shipping Times here. This next part of our FAQ Series will be about button orders and the ordering process.

Can I Cancel My Order?

We’re sad that you want to, but you definitely can cancel your custom button order. If your order is cancelled before you approve the proof, you will receive a full refund. If your order is cancelled at any time after the proof approval, you will be billed for the work that was done up to the point of the cancellation. This includes all the setup, printing, cutting, and production fees.

Can I Place A Reorder?

Of course! You can place a reorder through our website or directly through us! Instead of the $29 setup fee you paid originally, we charge $5 to pull the art from our archives. The $5 covers the cost to pull your artwork from our archives and ensure that it is the proper graphic before going into production.

I’m Not Ready To Place An Order… Can I Get A Quote Instead?

Absolutely! All you need to do is either go onto our website and click on the Get A Free Quote Button and submit your free quote request, or you can give us a call or send us an email. We’d be happy to help you determine pricing for your custom button order. If you submit a quote request, it can take up to 24 business hours, so if you need your buttons in a hurry, it might be best to give us a call or reach our via email. To be able to give you an accurate price quote, we need to know what size buttons you want, the total quantity, when you need your buttons by, and the delivery zip code the buttons will be delivered to. We will gladly discuss our different options with you and put together a formal estimate after our conversation for you to have.

I’m Not Sure What Size Is Going To Be Right For Me, Can You Help?

Definitely! Our team of custom button experts can help you determine what size button will be right for you. In order to provide different size options, we will need to know what the buttons are being used for and what will be on the buttons.

If I Order Today, When Can I Get My Buttons?

This falls within Part 2 of our FAQ Series, however we do get this questions a lot when it comes to the ordering process. Our standard production time is 5 business days from the proof approval. We also typically ship we UPS ground, so shipping would depend on where your custom buttons are going. We are based out of Arizona, so anything going to the East Coast will typically take 5 business days with UPS Ground. If you need your buttons on a specific date, we can Fast Track the production, or expedite the shipping. Our Fast-Track production options include Same Day and 1-4 Day Production. For shipping, we can expedite the shipping as well. If you give us a specific in hands date, we will calculate out the best way to get the buttons to you on time.

I Placed An Order Through The Website, But I Need To Make Changes

No problem! Sometimes our customers need to add buttons to their order, change sizes, change delivery dates, or delivery addresses. We can accommodate that for you! If you are increasing your quantity, changing sizes, or the delivery date extra costs may be involved which we will discuss and approve with you before proceeding with production. To make changes to your order, the easiest way to do so is to give us a call or send us an email.

What Payment Methods Do You Accept?

We gladly accept Visa, MasterCard, American Express, Discover Card, personal or corporate checks, and ACH transfers. If you are sending a check, it needs to be received and cleared before we can begin production. A delay in payment will also result in a delay in the production. This may also result in a delay in the delivery of your order. We do also accept Purchase Orders (PO’s). You must call to discuss payment terms if you are using a PO. If you are providing a PO, you may be required to fill out a credit application.

How Do I Place An Order?

There are a few different ways that you can place an order with us. You can place a custom button order by website, by phone, by email, or by quote request. If you are ready to place an order, one of the fastest methods is through our website. Our website will allow you to choose your size, quantity, and delivery date before checking out. If you have questions or would like help, you can reach out to us and we can help walk you through the ordering process. If you received a quote from us, you can also use that estimate to submit payment and we will turn that estimate into an order. We also have a few videos posted that shows how to go through the ordering process, linked here.

I Didn’t Receive My Coupon Code for 15% Off My Buttons

Oh no! We are sorry to hear that you haven’t received your 15% off coupon! Sometimes our emails go into the spam or junk folders or there could have been a typo. If you contact one of our sales representatives, they can help you get a coupon code. In order to provide the coupon, we will need your email address. Providing your email address will allow us to set you up in our system.

Questions?

If we missed any questions on this part about your custom button order or the ordering process, you can always give us a call (623-445-9975), send us an email (sales@custombuttons.com), or on our chat feature on our website (custombuttons.com). We are here to help in every step of your button order process, from starting an order to shipping out your order.

The next part of our FAQ Series will feature topics on Button Artwork and Design. As always, we are in this business because Everyone Loves Buttons®!

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