I wanted to mention a few things about shipping during the holiday season. Please avoid waiting until the last minute to place your order. The normal transit times for UPS and USPS are a bit off this time of year, especially with UPS ground and even 3 day select. It seems that both carriers may tack on an extra day to deliver a package. Due to the Black friday and Cyber Monday shopping “spree”, carriers are trying to do a bit of catch up on all the packages that are in transit.
I had a package stuck on a trailer amidst a number of other trailers in VA and it was simply impossible to deliver these buttons before one of the college football games held this weekend. Not to worry. I simply did a little research on another carrier who could deliver the goods, redid the order and shipped it via FedEx next day air Saturday delivery. Lo and behold, it made it on time. Keep in mind that it may be necessary to switch carriers depending on a number of situational factors.
Apparantly UPS air and intl air packages are guaranteed throughout the holiday season. UPS refers to this concept as the peak season service guarantee. All that means is that they will refund your money on shipping if they don’t honor their intended commitment. With that being said, this means that ONLY next day air and 2nd day air packages are affected. That leaves 3 day select (expedited ground) and ground packages out of the running for being guaranteed this time of year. So no refunds for these latter two methods of shipping.
In conclusion, please be patient with these carriers do to the package surge before the holidays. Even the UPS sales force must work at the hub this time of year. Everyone Loves Buttons is intimately familiar with transit times and is working hard to make sure you get your orders on time. We are spending extra time tracking packages after they leave our facility for added assurance that your buttons arrive promptly.
Need your buttons in a rush? With our Fast-Track button service you can receive your buttons as quickly as tomorrow if needed. This service guarantees your custom buttons will be produced in 1, 2, 3 or 4 days. When ordering your buttons, you can choose one of the following options for Fast-Track production of your button order:
- Fast-Track Same-Day Ship
- Fast-Track 1-Day Production
- Fast-Track 2-Day Production
- Fast-Track 3-Day Production
- Fast-Track 4-Day Production
Do you need same day production & shipping service? We are one of the only companies that offer same-day shipping up to quantities of 2,500 or more! Give us a call NOW to arrange this service.
If you are not in a rush or just need your custom buttons ASAP, our standard production time on most orders is 5 business days. Please keep in mind it is less expensive to choose our Fast-Track production service and slower UPS shipping to get your buttons by the date you need them. You may still need to take into account shipping time and the possibility of expedited shipping to meet your in-hands date even with Fast-Track production service.
Do you have multiple stores or locations that need buttons? We can save you the time and hassle by drop shipping to each of your locations for you. We will just need a breakdown of quantities and locations. Please call for pricing.
Are you reselling the buttons and don’t want your customer to know? We can ship the buttons to your customer, completely blind so they think you produced and shipped the buttons. There is no additional charge for this service.
If you are a local customer in Phoenix, AZ or in town for an event, you are more than welcome to pick up your buttons and save on shipping. Just let us know you will be picking them up, and we’ll give you a call when they are ready.