If you are starting from our homepage CustomButtons.com, the fastest way to start an order is to click on the Green Want Custom Buttons Order Now Button. This will take you directly to the pin-back button size options. (If you are looking for a different backing type, you can go to the order now tab and click on the other backing options.)
Selecting Your Button Size
For custom pin-back buttons, we currently carry 17 different shapes and sizes, anywhere from 7/8” round buttons to 1.75” x 2.75” ovals. When you decide on what size buttons you are looking for click on the button size.
Order Information Page
On the ordering page, you can enter in your quantity, art, notes, and your delivery zip code.
Starting with the quantity, the box automatically populates at 100 buttons, however our minimum is 5 buttons (per art version). The order has to be 5 buttons or more (even numbers like 2,367 or 182). You can change the quantity by clicking in the quantity box and entering in your new quantity.
Next step is the artwork file. (If you don’t have an art file or a picture, you can describe out what you want in the additional information section.) Click on the Choose File button and select the image that you want to upload. Please note that you will not see an image of what you uploaded, we send a digital proof after the order is complete.
In the additional information section, you can add notes for your order, specify what you want on your buttons, or tell us what text, font or even colors you want. We print on a four-color printer, so it doesn’t matter how many colors you want or hav e on your design. If you uploaded an image and want text or added or changes made, you can specify that in this section. Everything we do is completely custom to our clients, hence why you will not see a proof on this page. Our in-house graphics department works on every order that comes through to ensure that your buttons will look exactly the way that you want them to.
In the Special Bagging section, you can click the box if you want your buttons to be bagged other than our standard bulk packaging. When you choose this option, you will need to tell us how you would like your buttons bagged in the additional information section. If we do not see a note in that section we will reach out when we receive your order.
The Delivery Zip Code is where you will enter in your zip code that you want the buttons to be delivered by. Then click Calculate Price & Delivery Date. A calendar will pop up with the standard production time and delivery date marked in black. If you need your buttons sooner than our standard production time (5 business days from the proof approval) and delivery (typically ground shipping from Arizona to your location, anywhere from 1 – 5 business days), then you can click on a different delivery date. Our website will calculate out the Fast Track or Expedited Shipping costs for you to receive the buttons on that date.
Once you choose your delivery date, you can add your order to the cart by clicking the Add to Cart button.
If you have multiple art designs, you will have to repeat the ordering page steps until all of your designs are in the cart. In the case that each design is the same size and over 50 in quantity, we can give total quantity pricing if you reach out directly to us. The website is not currently able to do total quantity pricing. You can add another product to your cart by either clicking on the Product Name (if you want the same size) while in the cart, or going to the Order Now tab and clicking on Custom Buttons.
Navigating Your Order’s Cart
In the cart, you have the option to enter in a Discount Code (received by signing up for our newsletter at the bottom of our website) or changing the set up option. If you have questions on the different set up options please see our blog on what each option entails. (If you are ordering fewer than 50 buttons, the setup fee is waived, so you will not see that cost in the cart.) We send digital proofs with every confirmed order whether you choose the full service, camera ready, or the reorder set up option.
When you are ready, click the Proceed to Checkout Button. On the check out page is where you will enter in your information. In the Name and Address section, you will enter in your billing address for the card that you will input. If your billing address is going to be different from your shipping address, uncheck the box that says Ship to this Address. Another section will appear for you to enter in your shipping address.
The address in the Name and Address section must match the address of the card input. If the billing address and card address do not match, your order will not process.
After all of your information is filled out, then you can click place order now. The page may take a minute to process, so please do not click back or refresh. When the order finishes processing you will get a page that provides you with your order number, and lets you know our next steps in your order process. You will also get an emailed copy of your sales receipt. (You may have to check in your spam or junk folder if you do not see the sales receipt in your emails inbox.) Feel free to contact us to confirm the receipt of your order.
If you have any questions during the ordering process, or need help, feel free to reach out to us by phone (623-445-9975) or by email ([email protected]). We are in the office Monday – Friday 8 AM – 5 PM (Arizona Time). Our capable staff can assist you with placing an order, graphic design, button quotes, and any questions that you may have. We are in this business because Everyone Loves Buttons!
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