Ever wonder how our button process works? Today we are writing a step by step process on how we do things here at Everyone Loves Buttons!
To start, there are two ways you can go about ordering buttons, the first is through our website under the Order Now tab. There you can choose the size of your buttons, the quantity you need, upload artwork, and how fast you need them made (our standard production time is 5 days). Once you decide from those options you can add that order to your cart. If that’s all you need feel free to check out where you will choose your set up for artwork and shipping. Finally you can complete your order through our website; it’s fast and easy. If you have any problems or questions during your online ordering process give us a call and we are more than willing to help you through the process!
The second way to do an order with us if you are unsure about ordering online, or whether or not you actually want to order buttons, is by requesting a quote. There you can select the type of button, quantity, upload artwork, and tell us when you need them by. Once we receive the quote request we put together an estimate and email it back to you. If our awesome prices have you ready to order, you can fax us, email us, or call us with your billing information (we don’t actually charge your card until your buttons are ready to ship out).
After we receive an order whether it is online or through estimate approval, our art department gets to work making sure your artwork looks its very best. They work up a digital proof and email that to you for your approval. If you have any changes, NO WORRIES! We want you to be happy with your buttons and won’t begin production until the design is perfect. Once it’s perfect we print and cut your graphics to get them ready for production.
Production begins after art has been approved by one of our wonderful button makers. Whether it’s an order for 5 buttons or 10,000+ buttons we take pride in making sure all of our buttons produced are top quality. This means we go through each graphic to ensure a perfect cut, keep the manufacturing areas free from dust (can cause bumps in the buttons), and we make sure that the parts we use have no imperfections. When the order is finished being produce, our shipping department takes over.
The shipping department packs the order and acts as another line of defense in quality control. They go through the buttons to ensure that there aren’t any bad ones (although we typically make a few extras in case a few bad ones escape us…those pesky buttons). Our shipping department also makes sure that the buttons are snug in their box for the journey ahead by using paper or air bags so the buttons aren’t jostled around too much. We want them to be comfortable as they make their way to you. If you chose the quote request route, this is when you will be billed for your buttons.
After the buttons have been sent out we send you an invoice (if you went the quote request route) with the tracking information so you know when your buttons will reach you. If you ordered through our website the tracking information will show up when you login and check on your order.
All in all it’s a fairly simple process to go through and our customer service team is willing to help you every step of the way through it. So if you have any questions or are looking to follow up with your order do not hesitate to give us a call.
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